Privacy Policy
La Lomita Ranch respects your privacy. This Privacy Policy explains how we collect, use, and protect information provided to us through our website, telephone, text messaging, and other communications.
Information We Collect
We may collect information that you voluntarily provide to us, including your name, email address, telephone number, and information you provide when contacting us regarding lodging, weddings, venue tours, events, wine, or other services.
Our website may also collect basic technical information necessary for normal website operation, such as browser information, IP address, and website usage data.
How We Use Information
We use personal information only as reasonably necessary to:
- Respond to inquiries and requests;
- Communicate with customers, guests, vendors, employees, and other business contacts;
- Schedule venue tours, reservations, appointments, or events;
- Provide information or services requested from La Lomita Ranch;
- Conduct normal business and administrative operations; and
- Maintain and improve our website and services.
Text Messaging
La Lomita Ranch does not use its business text messaging program for unsolicited marketing or promotional text messages.
Text messaging is primarily used for direct business communications, including internal operational communications and responding to customers or other individuals who contact us. For example, a prospective wedding client may text us regarding availability or scheduling a venue tour, and we may respond by text.
Message frequency varies depending on the conversation. Message and data rates may apply.
Recipients may reply STOP to discontinue text messages or HELP for assistance.
Mobile Information and Messaging Consent
We do not share, sell, rent, or provide mobile phone numbers, text messaging opt-in information, or messaging consent data to third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.
We may use service providers as reasonably necessary to operate our communications systems and conduct our normal business operations, but mobile information and messaging consent will not be provided to those parties for their own marketing or promotional use.
Sharing of Information
We do not sell personal information.
We may disclose information when reasonably necessary to operate our business, provide requested services, comply with applicable law, respond to legal process, protect our rights or property, or work with service providers performing services on our behalf.
Any such sharing does not include providing mobile messaging consent or opt-in information to third parties for marketing or promotional purposes.
Data Security
We take reasonable administrative and technical measures to protect personal information from unauthorized access, use, or disclosure. However, no method of electronic communication or data storage is completely secure.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how La Lomita Ranch handles personal information, please contact us through the contact information provided on our website.
La Lomita Ranch
San Luis Obispo, California